it’s already after 3:30 in the afternoon and i’ve done nothing else but try to get some information on health insurance so far today. i have none. this is why:
You are now chatting with Shawn. Welcome to eHealthInsurance’s live chat service. How can I help you today?
laurie: Hi, It says the full brochure for plan summary is not available online – can I get one mailed to me?
laurie: this is the plan I am interested in: Empire Essential Guided Access (cbjw) $427.33/mo
laurie: Are you there?
laurie: This is a great service you offer – this live chat thing . . . .
laurie: Did you die?
Shawn: Thank you for holding…
laurie: Im not holding. I will call a real company. It was a simple question.
Shawn: in this case, you may expedite your research by calling us at 877-731-3655 and let our licensed representatives look into that for you
Shawn: I apologize, a Chat Operator cannot discuss benefits through Chat.
a few of the many questions that arise for me include;
why does shawn have a job and i do not?
what exactly is shawn’s job?
supposedly he’s a customer service rep for e-health, yet he is unable to discuss health benefits through chat?
he’s an e-health customer service representative who’s function is to refer me to a real representative?
have i gone insane?
“Our fatigue is often caused not by work, but by worry, frustration and resentment.”
~ Dale Carnegie
this is joe:
and this is his story as reported by the ny post:
Joseph Vallenti celebrated his 96th birthday with a big slice of his favorite apple strudel cake, but there was one filling he didn’t count on — a rat.
“Something isn’t right,” family members recall the Commack man saying after tucking into the store-baked “Signature Series” cake from King Kullen supermarket.
Vallenti fell ill with stomach pains and diarrhea. So Neil Gold, who is dating Vallenti’s niece and lives with the victim, investigated the remaining cake — and allegedly found a five-inch-long rat’s tail still attached to the rodent’s hindquarters.
“I saw . . . something sticking out,” Gold said Friday after bringing the allegedly infested strudel to the law offices of his friend, attorney Ed Yule.
“I flipped it over and saw the whole tail bleeding into the cake.”
i am truly at a loss for words.
“Some days there won’t be a song in your heart. Sing anyway.”
~ Emory Austin
Posted in amazing people, good to know, life, New York, news, rodents, thoughts
Tagged birthday, cake, disturbing, news, ny post, rat, sick
out the window of my apartment, it looked like this most of the day:
it’s been snowing since early in the morning.
it is currently thundering. thundering really loud. and a lot.
i want my normal back.
“I have never seen snow and do not know what winter means.”
~ Duke Kahanamoku
Posted in complaint department, life, nature, New York, ny city life, nyc, weather
Tagged 350 east 52nd street, cold, Duke Kahanamoku, nyc weather, rain, snow, thunder, winter
“Health is the greatest gift, contentment the greatest wealth, faithfulness the best relationship.”
Weekend storm could drop 3… or 30 inches of snow.
The Weather Underground forecasting service sees scattered snow starting in the city Saturday night, real snow coming Sunday morning (one to three inches), followed by more later in the day (three to five inches) — and flurries on Monday.
( That’s not quite 30 inches. . . . )
That could produce a blizzard that drops several inches of snow per hour on whoever is unlucky enough to suffer the brunt of it, making it the worst storm of what’s becoming known as “the terrible winter of ’14.”
But five days out, it’s all far from certain. “I think we’re throwing darts,” Kines said.
just keeping you ‘posted.’
Posted in complaint department, good to know, humor, nature, news, ny city life, nyc, thoughts, weather
Tagged 2014 winter, blizzard, forecast, noreaster, snow, weather underground, worst winter