Category Archives: complaint department

global warming


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seriously??? where? because wherever it is, i want to go. weather 10022   Google Search i’m so ready to trade in my down coat for some flip flops.

1417671731_Weather please.

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“Everything has its wonders, even darkness and silence, and I learn, whatever state I may be in, therein to be content.”
  ~ Helen Keller

construction corner


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this is todays view from my window. it’s a very large hole they have created on 1st avenue – right outside my bedroom.  that may explain why they felt it was necessary to start jack hammering at 6:00 am.

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namaste.

miami heat vs. nets $967.80!!


last night i was on the phone with a friend when a call from an 800 number beeped in.  assuming it was a telemarketer i ignored the call.  earlier today, i realized that i had a message from the 800# call last night.  it was katelin from ticketmaster.  she wanted to verify that i had authorized a $967.80 debit card charge for tickets to the miami heat / nets game last evening.

the first question that came to mind was, is that baseball or basketball?  the next thought i had was, why would i authorize a charge for $967.80 when i had less than $500 in my bank account?

i now have negative $457.  

Mom

No one saves us but ourselves. No one can and no one may. We ourselves must walk the path.
 ~ Buddha

♥ 

 

why is the asparagus bleeding?


just a few weeks ago i told you the story of joe, the 96 year old man who got sick after eating his birthday cake which had a rat baked right into it.   i will try to limit the number of disturbing posts like that, but i will need a little help from the food industry . . . .

today, the ny post reported the story of robin.  robin ordered a salad for lunch from guy & gallard on west 40th street.  in her own words, here’s what she got in her salad:

“It was the craziest thing,” she said. “After a few bites, I look down at my fork, and think, ‘Oh, is that a piece of asparagus?’And then I saw that it had eyes, and an arm.”

the post reported,

Sandusky repackaged the head with the salad and sent it back to the deli, which promptly gave her a refund.

it’s good to know she got her money back.

i’ve spent the day wondering if she simply saw the lizard, or actually stabbed it with her fork.

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“Remain calm, serene, always in command of yourself. You will then find out how easy it is to get along.”
Paramahansa Yogananda

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just trying to get a little information . . . .


it’s already after 3:30 in the afternoon and i’ve done nothing else but try to get some information on health insurance so far today.  i have none.  this is why:

You are now chatting with Shawn. Welcome to eHealthInsurance’s live chat service. How can I help you today?

Shawn: Hello.

laurie: Hi, It says the full brochure for plan summary is not available online – can I get one mailed to me?

laurie: this is the plan I am interested in: Empire Essential Guided Access (cbjw) $427.33/mo 

laurie: Are you there?

laurie: hello?

laurie: This is a great service you offer – this live chat thing . . . .

laurie: Did you die?

Shawn: Thank you for holding…

laurie: Im not holding. I will call a real company. It was a simple question.

Shawn: in this case, you may expedite your research by calling us at 877-731-3655 and let our licensed representatives look into that for you

Shawn: I apologize, a Chat Operator cannot discuss benefits  through Chat.

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a few of the many questions that arise for me include;  

why does shawn have a job and i do not?  

what exactly is shawn’s job?  

supposedly he’s a customer service rep for e-health, yet he is unable to discuss health benefits through chat?

he’s an e-health customer service representative who’s function is to refer me to a real representative?  

have i gone insane?

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“Our fatigue is often caused not by work, but by worry, frustration and resentment.”
~ Dale Carnegie

nyc from the 12th floor


out the window of my apartment, it looked like this most of the day:

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it’s been snowing since early in the morning.

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it is currently thundering.  thundering really loud.  and a lot.

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i want my normal back.

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“I have never seen snow and do not know what winter means.”
 ~ Duke Kahanamoku 

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thank you for this information


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Weekend storm could drop 3… or 30 inches of snow.

 

The Weather Underground forecasting service sees scattered snow starting in the city Saturday night, real snow coming Sunday morning (one to three inches), followed by more later in the day (three to five inches) — and flurries on Monday.

( That’s not quite 30 inches.  . . . )

That could produce a blizzard that drops several inches of snow per hour on whoever is unlucky enough to suffer the brunt of it, making it the worst storm of what’s becoming known as “the terrible winter of ’14.”

But five days out, it’s all far from certain. “I think we’re throwing darts,” Kines said.

just keeping you ‘posted.’

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i used to think 7 was my lucky number


7

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i’m changing my lucky number to 75.

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“Your vision will become clear only when you can look into your own heart. Who looks outside, dreams; who looks inside, awakes.”
 ~ Carl Jung 

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slice of life


my car in snow

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“If you don’t think every day is a good day, just try missing one.”
  ~ Cavett Robert

missing leaves


they won’t be back until spring and i’m missing the leaves already.

houston st grafiti subway (2)

♥ 

“What a person believes is not as important as how a person believes.”
 ~ Timothy Virkkala

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getting ready


you know when it rains it pours.  it’s pouring on east 52nd street today even though it’s 79 degrees and sunny outside.

i’m getting   trying to get my apartment ready for a visitor who is arriving tomorrow for one week.   the rain began last night when i attempted to connect a digital converter to the tv so that my guest can watch at least the basic channels. no can do.

ivan has developed a leak.  a big leak.  he is 98 in people years and i guess these things happen – but still . . .  i have ordered doggie diapers with money i don’t have, and should receive the diapers on saturday.  in the mean time, i have throw rugs on top of blankets covering every square inch of floor space to protect the rugs and flooring. all of these rugs and blankets need to be washed everyday at $7.00 per load.

then the dishwasher overflowed and flooded the entire kitchen.  there was so much water, i had to use my bath towels to stop it from running out into the living room.  since i now have massive amounts of laundry to do, i took the shower curtain & liner down and threw it in the laundry bag along with all of the pee soaked floor rugs.

upon returning home from my early walk with ivan, there was an irate tenant in the lobby who looked me right in the eyes and yelled, “i hate this building!”  when i asked what was going on, she replied, “i have a huge meeting at work today and the water is coming out black. i can’t shower and i have to go out and look for a place to brush my teeth!”

it is now 12:49 in the afternoon and i have not yet brushed my teeth, showered or begun the 5 loads of laundry i have contained in a hefty bag, growing mildew, in my living room.  i cannot clean the bathroom or the kitchen until i have clean water. 

“hi, welcome to my dirty apartment.  i hope you won’t need to shower this week because the shower curtain and bath towels are in that bag over there.  cooking and television will not be available options during your stay either.  please come in . . . .”

Brainslug

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Reality is the leading cause of stress among those in touch with it.
 ~ Lily Tomlin 

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de-magnatize me, please


the mac computer that my friend gave me just about a year ago when my 2 year old – $1600 computer died, has just about completed it’s life in this world. although i’m not a doctor,  i would give it another 2 weeks to live.

i do have a notebook with very little memory and storage capacity for use in emergencies, and at least it gets me online – except when it doesn’t.  in this case, it’s the service, not the notebook which is the problem.  my connection speed is so unbearably slow it actually hurts my brain to check my e-mail.  i called time warner cable on monday to remedy the situation.  after all of the usual button pushing, confirming the nature of the problem (to assure i would be directed to the right department), my account number, phone number, name, address and health history, a woman got on the line and made me verbally repeat same. she then proceeded to tell me she would transfer me to the right department.

it came as no surprise that i was put on hold for 9 minutes, being that the right department had to be located somewhere in the himalayas.  when the man with a heavy indian accent answered the phone, he asked me to repeat all of the information i had already twice offered.  i was expecting this and therefore able to keep my blood pressure at bay – that is until i understood that  my  accent was too heavy for him to comprehend my words correctly.  eventually he preformed a speed test (www.speedtest.net) on my connection  to make sure it met the minimum speed of 30.  the results came in at 17.   after a total of 30 minutes on the phone with time warner cable, he informed me i had a problem.  he then offered to set an appointment for a tech to come to my place on saturday.  that was on monday.  it is now friday and my connection speed is 11.

my phone, generously given to me by another friend when my last iphone died may, or may not, be ok.   i think it’s the service, not actually the phone, that makes it unbearable to have a conversation.  the  crackling and “underwater” sound effects almost always cause the conversation to be cut short, as it’s just too painful.

although i do not have cable tv, i used to get channels 2 – 12.  recently, they mysteriously vanished – along with my camera battery charger.  this was within days of the death of my ipod.

i am sure that i am somehow magnetized and electromagnetic frequencies are unable to perform in my presence.  today i will use the computer at the public library to investigate if there is some kind of exorcism for  this condition.

(more on this condition here)

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“Dear, eyelashes, wishbones, dandelions, pennies, shooting stars, 11:11, and birthday candles,  DO YOUR JOB.”
 ~  unknown

scary newsstand part 2


it hardly seems like it’s for real, wouldn’t you agree?  this may be a seriuosly good comedy one day – but for those of us who live here, it is real and it is frightening.

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“carlos danger”  &  “client #9”

 part 2: carlos danger, serial penis texter running for mayor

you know how the media often assigns names to the news stories that won’t go away?  well i’d like to throw my own suggestion into the ring for consideration on these combined stories of the month:  weiner-spit.  the weiner-spit era. it has a ring to it and it’s pretty much what comes to mind every time i read anything about eliot spitzer or anthony weiner.  weiner-spit. what do you think, will it catch on?

i wrote my thoughts on eliot spitzer in my previous post but what about weiner? omg, is he like mentally 12 years old?  are people in this city really going to consider a man who finds pleasure in sexting and serial lying for mayor? really? i get annoyed when i’m in duane reade and the employees are texting while i await help.  can you imagine another catastrophic situation like 9-11 and all of the mayoral aides are running around looking for their leader only to find him holed up in a broom closet somewhere in the mayor’s mansion with his pants down around his ankles, giggling as he presses “send”?

so after all the public humiliation to himself and his family, all of the demeaning news stories, apologizing to his wife and to the public, and, just knowing that his own penis pix have gone viral, he does it again???  he just can’t seem to help himself – and he wants to be mayor of new york? seriously?  are there really people in this city who believe a man who cannot stop sexting strangers is the best man for the job?

according to the post,

She calls herself “Syyydney.” She loves President Obama, polar bears and pink clip-on hair extensions.

And when she wasn’t enjoying lurid e-sex with mayoral hopeful Anthony Weiner, she was elsewhere online, coming to the defense of both Weiner and his wife.

[Weiner], she told TheDirty.com, had promised her a condo in Chicago and a possible job at Politico — had seemed like her ticket out.

“It literally disgusts me,” teary-eyed Sydney Leathers said, of the pack of lies she bought from the horny pol. “It makes me feel physically ill. I’m disgusted by him. He’s not who I thought he was. ”

Leathers, in an exclusive sitdown with “Inside Edition” that will air in full tomorrow, said she’s “barely been able to eat” since news of her illicit cyber tryst with the married mayoral candidate broke earlier this week.  ny post

(omg. did you really, really believe all that, syyydney?)

anthony weiner is just creepy in my opinion – always has been – way before he made the news texting penis pix.  but can we talk about huma?  she’s got a great resume, brains, personality and good looks.  can someone help me understand why she is married to that weasel?

Slant

“A question that sometimes drives me hazy: am I or are the others crazy?”
― Albert Einstein

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scary newsstand


i’ve been back in town for several days now but frankly, i’m a little nervous going outside.  i’m a bit afraid i may run into another newsstand.  the cover of new york magazine is scaring me this week.  seriously.

here it is.

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“carlos danger”  &  “client #9”

 part 1: client #9

i don’t like to follow politics, but when the man who wants to be new york city comptroller already stepped down as governor because he used our money to fund unnecessary trips where he would meet up with very expensive prostitutes, lied to his family, lied to the people he was supposedly “governing” and got caught, you just can’t help but to find out – even if you try to avoid the news. most egregiously, eliot spitzer got himself elected to the governors office using his tough stance on ethics.  ethics!

before he became governor he was the attorney general and leader of the state’s organized crime task force, where he headed the prosecution of two prostitution rings, according to the times.  who out there thinks it’s a good idea for the guy who used tax payer money to fund unnecessary trips so that he could meet ladies should be comptroller?  this man doesn’t know how to tell the truth and we should trust him with our money?

When he was attorney general, Mr. Spitzer’s signature issue was pursuing Wall Street misdeeds. But he also oversaw the prosecution of at least two prostitution rings by the state’s organized crime task force, which reports to the attorney general.

In one such case in 2004, Mr. Spitzer spoke with revulsion and anger after announcing the arrest of 16 people for operating a high-end prostitution ring out of Staten Island.

“This was a sophisticated and lucrative operation with a multitiered management structure,” Mr. Spitzer said at the time. “It was, however, nothing more than a prostitution ring.”  ny times

i’m not against prostitution,  i really don’t think it’s any of my business who’s paying who for anything as long as they are in agreement on the deal, and i don’t have a clue why it’s against the law to sell your services if that what you’re wanting to do.  personally, i think ashley dupree was slumming it when she agreed to meet with client #9, but hey, that’s her choice, not mine.

eliot spitzer has proved himself to be an elitist, creepy liar and hypocrite and seeing his snake like eye on the cover of that magazine every time i go out is freaking me out.  the madame of the brothel he used is running against spitzer in the race for city comptroller.  i hope she wins.

Embarrassed

“if they both win, the city will be run by the peter tweeter & the hooker booker.”
 ~ Jay Leno

goat spay


i love nyc.  even with many of the challenges it provides on a daily basis, i just love ny.   there are however, some things i am still working on coming to peace with; things like the ny dmv, the subway during rush hour  and the inept humane society.  other than these few things, i love almost everything about this city.

the other day i made an appointment at a local country vet up here in the woods near susan’s country retreat, where i have spent a good part of the summer so far.  for ivan’s monthly rx refill, i generally go to the humane society on e. 59th street.  reading this previously blogged post on the humane society will give you a hint as to my feelings about the service they provide.   i had an additional visit with them since that post, but i was so upset by it, i chose to work on my anger towards the people who work there (who i am sure are doing the best they can under the circumstances they find themselves in daily, but still. . . ), rather than blog about it.  that visit was one month ago and my blood pressure has now returned to it’s normal level and i think i’m ready to compare my last visit at the vet in nyc to my recent visit to woodhill veterinary clinic in upstate ny.

my last appointment at the humane society in the city was scheduled for 2:30 in the afternoon.   i arrived on time, signed in and sat down in the 12’x15′ waiting area alongside about 15 other people and their animals.  dogs were barking wildly, cats meowing, and 1 guy was standing over by the reception area (approximately 4 feet from the sitting space) with a ferocious pit bull.   this dog obviously trained for fighting, was inside a crate, fully muzzled and bucking like a wild boar to escape the crate.   the crate was moving around as the owner attempted to hold it still.   animals in the waiting area were reacting in fear (as were most of the humans).

ivan is almost 14 ( 98 in dog years ),  cannot stand for long periods of time and gets nervous in crowds.  after approximately 5 minutes he began to shake and that soon morphed into an all out anxiety attack.  at 3:00 i went back to the reception area where i waited 15 minutes for someone to acknowledge me.

me:  “hi, i had an appointment for 2:30 and it’s now 3:15.  my dog is having a really hard time and i was wondering how much longer you think we’ll have to wait.”

receptionist: “i don’t know.  we’re very busy.”

about 5 minutes later, they called in a patient who had arrived well after ivan and i.  then another.   at 3:45, i noticed a sign on the wall stating the office closes at 4:00.  the agitated woman sitting next to me told me her appointment was for 2:45.  i sympathized and let her know mine was at 2:30.    i went back to reception to make sure ivan’s file hadn’t fallen through the cracks.   as i waited for a human being to come to the reception window, the bucking pitbull managed to separate the top half from the bottom half of his crate and bust out right next to me.   he was held back from the crowd by his owner & at that point, the staff thought it would be a good idea to get him out of the public area, and put him in the next available room.   following that incident, they called in the woman with the appointment scheduled for 2:45!

i was furious and ivan could barely stand.  he had been shaking steadily for more than 1.5 hours  when a staff member finally came to the window it was 4:10.  before i had the opportunity to inform him of my grievances, he yelled at me. 

“i know you’re here! and no, we didn’t lose your chart! there are a lot of sick dogs here!”

 this, he says, as i stood with my 98 year old dog who was practically having seizures at that point?

i promptly left.  ivan & i stood outside the door on east 59th street wondering how we were going to make it 7 blocks to get home in the condition we were in.

ivan

ivan

this months vet visit was quite a different experience.  we arrived in time for our 1:00 appointment to find one sweet woman with her bouncy 10 month old labrador puppy in the waiting room.   a minute or two after our arrival, a woman from the local wildlife conservation society rushed in with a small cat crate under her arm.  it contained a baby deer.  the animal techs rushed her into a back room right away.

fawn emergency & all, we were seen immediately. dr. susan tanner examined ivan and wrote his rx.   as i stood at the reception desk while my bill was being printed, a call came in.  the woman kindly apologized for having to take the call.  it was for a goat spay.

me: “do you get a lot of people calling for appointments to spay their goat?”

receptionist: “oh yes, we do a lot of that.”

on that note, i smiled and left the office 25 minutes after i had arrived.

thank you dr. tanner & co.

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“Kind words can be short and easy to speak but their echoes are truly endless.”
~ Mother Teresa

a room with (or without) a view


do studio apartments even exist outside of nyc?  a studio is a room – just 1 room. sometimes the kitchen is it’s own little room off the main room but sometimes not.

studio

in this picture, this guy has partitioned his bedroom off the kitchen using a desk.  (note: this is the entire apartment.  there is not a living room hiding anywhere)

according to today’s post,

A median studio now costs $419,000 — up 19.7 percent from $350,000 for the second quarter of 2012, Elliman says.

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El_Bandito_blue

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Life is not fair; get used to it.
 ~ Bill Gates 

am i missing something here?


i don’t know anything about paula deen except that she’s a famous cook.  i’ve never watched her on tv, heard her speak or even heard anything about her ever.  is it true that paula deen is being disgraced for using a bad word 30 years ago?

i just watched a clip of paula deen on the today show where matt lauer harshly (in my opinion) interviewed deen, who appears to be genuinely distressed by using the bad word 30 years ago, has apologized, asked for forgiveness and says she is not a racist.  she went on to say,

“If there’s anyone out there that has never said something that they wish they could take back, if you’re out there please pick up that stone and throw it so hard at my head that it kills me. Please, I want to meet you.”

did i miss something big here?  i’m feeling a bit confused because if that is not the truth, i suspect a boat load of people would have come forward by now to deny that what she said is true.  if it is indeed the truth, i want to meet the person who has never said something horrible too!   are the networks really dropping her show &  destroying one woman’s career because she made a mistake while someone had a gun to her head in a hold up and she called them a bad, bad word?  

please do not confuse what i’m saying by thinking that i believe her name calling was appropriate.  i am 99.99% sure that i have never called anyone by that word, but i’m also 99.99%  sure i have said many horrible things in the last 30 years that i wish i could take back – and not even at gunpoint.

seriously?  is this a good use of media? resources? time – or, anything else?  how about a little forgiveness here? maybe some compassion? or even better, a little looking inward by all of the peeps pointing fingers  . . .  if using bad vocabulary once was the worst thing i had ever done, i think i would crown myself queen of the world.

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“If you have made mistakes, there is always another chance for you. You may have a fresh start any moment you choose, for this thing we call ‘failure’ is not the falling down, but the staying down.”
 ~ Mary Pickford

online product reviews


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another craigslist job opportunity for the folks in need of integrity:

Fast Comment Poster – Virtual Position (Midtown)

My company runs several websites related to skin care and shampoo products. We are looking for comment posters to comment on various forms regarding skin care, shampoo and other stuff related to skin care. For example, on a hair blog you would comment about how to control frizzy hair using the products. The content will be provided. The position is virtual every Mon & Wed from 2pm-6pm. Pay is $8 p/h for the first month, and $10 p/h after one month. You are paid as contractor (part-time), so there are no taxes taken out of the paycheck. Requirements:
-Must have a fast computer
-Must have fast internet connection
-Must be fast on the computer, able to post comments quickly

(more craigslist winners here)

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“Educating the mind without educating the heart is no education at all.”
 ~ Aristotle
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hide your kids!


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i’m laughing so hard right now i can’t think of anything more to say here . . . .

liar pants

duane reade – new york city’s worst store – scene 1


i’m positive i’m not the only new yorker who is completely fed up with duane reade (the nyc drugstore which is found on every other corner in the city  –  see reviews).  last year duane reade was purchased by walgreens and it was the hope of all city peeps that the acquisition would improve the quality of service in the stores. nope.  didn’t happen.   still atrocious.  (when was the last time you heard thae word atrocious?  funny, isn’t it?  that’s just what popped into my head . . . . 🙂 )  anyway, i have boycotted duane reade several times over the years but eventually end up going back because they are always so close by – no matter where i live.

my first boycott was after the time i purchased mascara at DR only to find it had no bristles on the brush when i opened it.  the duane reade store manager refused the return.  i wrote a letter to the ceo of duane reade and i never got a response.  like father, like son . . . i realized why many DR employees are the worst in america – because dad doesn’t care.

i have many, many more duane reade stories, but to keep it short, i’ll just relay part 1 of yesterday’s incident and write a second post on the second act of stupidity.

scene 1:  i went to the DR on my block with a prescription and this was the conversation with the pharmacy employee (pe):

me: hi, do you have this?

pe:  no. we have no customers for it, so we don’t keep it in stock.

me: i have this rx every single month and every time i come here, you tell me you have no customers for this drug.  do you think you could keep it on hand so that i don’t have to call other pharmacies each month to find one that has this on hand?

pe: no.  we can’t stock that drug because we don’t get orders for it.  we can only order what we’ve sold the month before.

me:  how could you possibly sell something you don’t have, in order to get it into the system to generate the sale for next months re-order?

pe:  blank stare.  no response.  nada.

after about 30 seconds of staring eyeball to eyeball in complete silence, i turned around and headed home to make the litany of phone calls in search of my rx and wonder why she has a job and i’m unemployed.

Dad

“Everyone is entitled to be stupid, but some abuse the privilege.”
Anonymous